Create a New Account
WHM has a simple and effective “Create a New Account” wizard for the creation of new accounts. There are multiple ways to get to the “Create a New Account” function in WHM depending on what version of WHM/cPanel you are using.
In the latest version (v.76.x.x) the “Create a New Account” button has been moved to a prominent position on the home screen and can be found as soon as you log in:
In older versions (v.74.x.x) you will have to dig a little deeper. From the home screen click the “Account Functions” icon.
Inside account functions you will find the “Create New Account” icon.
Regardless of server version you have can always use the search function to find any function you are looking for. Simply Type a portion or the entire name of the function and it will appear in the search list below the search box”
Once inside of the “Create a New Account” wizard the steps for creating the account are simple. There are several boxes to fill out on that page:
In the account information box you will need to fill out the following information:
Domain: The full domain without www. that you wish to add. (example.com)
Username: The username will automatically populate based off of the domain you entered in the previous window. It can be changed by simply overwriting the default one created by the server. It will serve as the username for the cPanel account credentials. (Must be between 1-16 characters cannot contain a space and cannot be the same as the password.)
Password: The password can be manually typed in as long as it meets the server's security parameters. We recommend using the Password Generator to create a secure and random password. If you choose to create your own password, it is highly recommended to make the password as strong as possible to reduce the risk of compromise.
Password Generator: Automatically creates a secure and random password that meets the servers security protocols.
Email Address: This should be the main contact email address for the new account.
WHM allows you to customize the amount of server resources allocated for each account to use and has a default setting available. Once an account is created these settings can be adjusted after the fact, as additional resources are needed. (See Manage Accounts below) The default resource allocation varies depending on the version of cPanel. Typically, we recommend using the default and adjusting the allowable resources after the fact.
If you would like to create custom packages check the “Select Options Manually” and a box will appear with the your options for setting the resources for a custom package:
Disk Quota (MB) - Total allowable disk space the site and email for the account can use.
Monthly Bandwidth Limit (MB) - Allows you to limit the amount of total bandwidth used by a site on a monthly basis.
Email Accounts - Limits the amount of email account that can be created within the account.
Max Quota per Email Address (MB) - This limits the amount of email that can be stored on the server per email account.
FTP Accounts- Maximum number of FTP user accounts that can be created.
Mailing Lists - Maximum number of mailing lists that can be created.
SQL Databases- Maximum number of SQL Databases that can be created.
Subdomains- Maximum number of Sub domains that can be created.
Parked Domains- Maximum number of Parked Domains.
Addon Domains - Maximum number of Addon Domains.
Passenger Applications - Limits the amount of passenger applications that can be created by Ruby Developers.
Maximum Hourly Email by Domain Relayed - Limits the hourly send and receive of emails.
Maximum percentage of failed or deferred messages a domain may send per hour.
A reseller is a cPanel account owner that also sells cPanel accounts to other users. Reseller accounts include additional privileges. The system allows reseller accounts access to a limited version of the WHM interface, which allows them to manage the cPanel accounts that they create. We strongly recommend that you leave these boxes unchecked when creating a new account. If you have interest in reseller accounts please reach out to the Cozaq Support team or check the cPAnel reseller User guide: (https://documentation.cpanel.net/display/CKB/Guide+to+Reseller+Accounts)
The Cozaq server template has been configured to automatically set up new accounts with the recommended settings. It is highly recommended that you do not change these setting in new account creation. If you need assistance please reach out to Cozaq Support.
DKIM -DomainKeys Identified Mail lets an organization take responsibility for a message that is in transit. DKIM provides a method for validating a domain name identity that is associated with a message through cryptographic authentication. Enabling DKIM increases your emails the likelihood that your email will get past the receiving mail exchangers spam filter.
SPF - Sender Policy Framework is an email validation protocol designed to detect and block email spoofing by providing a mechanism to allow receiving mail exchangers to verify that incoming mail from a domain comes from a specific IP address. Again increasing the likelihood that your email is delivered successfully.
Mail Routing settings
Mail routing setting determine who is going to handle your mail. By Default the Cozaq server template is set to to handle the mail for the account locally. The setting should be left as Local Mail Exchanger. If your mail is handled by an outside service such as Microsoft 365 or G Suite REmote Mail Exchanger should be selected. Automatically Detect Configuration and Backup Mail exchanger should only be selected after consulting with Cozaq Support.
Once you have selected all of the settings for your account you simply need to hit the create account button and the server does all the work for you.
Managing and Modifying an Account
Once an account is created you can change the original settings for that account at any time. Depending on what you are attempting to change from the original account creation configuration you will need to go to different places.
Password / Contact Email:
The cpanel account password and the contact email can be change by clicking on the “+” icon next to the domain name in the list accounts section of WHM:
Basic Information / Resources Allocation
Resource allocation and basic account information can be adjusted from the “Modify an Account” section. Simply search for “Modify an Account” in the search tool to bring it up in the server menus and click. One there you will have to select the account you wish to modify and click the modify button at the bottom of the screen.
Once inside of the Modify an Account screen you will see a breakdown similar to the original setup wizard used to create an account.
As previously mentioned the accounts resources can be adjusted from the initial default setting to increase or decrease any given resource on an account baises. Adjusting a setting for an account will only change the resource allocation for that individual account and will not change the package setting for other accounts.
If you are moving from or to an external mail service such as Microsoft 365 or G Suite it is highly recommended that you get our System Administration team involved in helping you make the switch. There are complex DNS records that will need to be adjusted to redirect mail flow and it is better left in the hands of our experienced System Administration team. They will be happy to help you out.